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30th June, 2010
Utility Providers Urged To Satisfy Customers
THE Project Coordinator of the West African Power Pool (WAPP), Mr. Mustapha Zakaria-Cisse, has said that the desire of every utility service provider is to deliver to meet the satisfaction of consumers.
He has therefore urged players in that industry to do their best to meet the aspirations of their customers.
Speaking at the closing ceremony of a three week capacity building course at Tema, for 15 engineers and technicians from Ghana, The Gambia, Liberia and Sierra Leone, Mr. Zakaria-Cisse said the role of utility providers, was vital in the socio-economic development of every country.
The primary objective of the course organized in conjunction with European Union (EU) Commision was to enhance performance of the beneficiary utility companies, and to allow for some complements between different specializations among the participants.
It was also to serve as a trainer of trainers module for the participants to train other workers.
We are sure that this awareness will help them to undertake the right measures to help improve the situation of their companies’, Mr Zakari-Cisse said.
The head of and Sustainable Development section of the EU office in Ghana, Jannik Vaa said his outfit was happy to be part of the programme to build the capacities of participants whose role key in their respective countries.
He said the programme started three years ago with the EU financial assistance amounting to 1.8 million Euros to (GHC3.34 million).
He said the EU was determined to ensure that people in the rural areas benefited from such facilities, adding that at least seven million people had already benefited from 74 projects co-financed by the first energy facility.
‘Our support to the West African Power Pool seeks to assist the ECOWAS countries to develop electricity production and distribution at regional level and subsequently to strengthen regional integration”, he said.
The head of the ECG training school at Tema, Mr. Robert Sarpong, said the number brought to 43, the engineers and technicians that had trained under the module.
The Director of Operations of the Electricity Company of Ghana, Mr. Tetteh Okine and Mr. Igor Zakharo, head of the EU Technical Assistant to WAPP, urged the participants to impart what they had studied to other staff in to their respective countries.
He has therefore urged players in that industry to do their best to meet the aspirations of their customers.
Speaking at the closing ceremony of a three week capacity building course at Tema, for 15 engineers and technicians from Ghana, The Gambia, Liberia and Sierra Leone, Mr. Zakaria-Cisse said the role of utility providers, was vital in the socio-economic development of every country.
The primary objective of the course organized in conjunction with European Union (EU) Commision was to enhance performance of the beneficiary utility companies, and to allow for some complements between different specializations among the participants.
It was also to serve as a trainer of trainers module for the participants to train other workers.
We are sure that this awareness will help them to undertake the right measures to help improve the situation of their companies’, Mr Zakari-Cisse said.
The head of and Sustainable Development section of the EU office in Ghana, Jannik Vaa said his outfit was happy to be part of the programme to build the capacities of participants whose role key in their respective countries.
He said the programme started three years ago with the EU financial assistance amounting to 1.8 million Euros to (GHC3.34 million).
He said the EU was determined to ensure that people in the rural areas benefited from such facilities, adding that at least seven million people had already benefited from 74 projects co-financed by the first energy facility.
‘Our support to the West African Power Pool seeks to assist the ECOWAS countries to develop electricity production and distribution at regional level and subsequently to strengthen regional integration”, he said.
The head of the ECG training school at Tema, Mr. Robert Sarpong, said the number brought to 43, the engineers and technicians that had trained under the module.
The Director of Operations of the Electricity Company of Ghana, Mr. Tetteh Okine and Mr. Igor Zakharo, head of the EU Technical Assistant to WAPP, urged the participants to impart what they had studied to other staff in to their respective countries.
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