The United Bank for Africa (UBA) Ghana has introduced onto the Ghanaian market a cardless Automated Teller Machine (ATM) withdrawal service that allows a third party to withdraw cash on its ATM without a card.
The breakthrough the first of its kind in the country’s banking history is part efforts by the bank to make banking convenient for Ghanaians.
Speaking at the launch in Accra on Tuesday Managing Director/CEO, United Bank for Africa, Ghana, Oliver Alawuba said the addition of the Value Added ATM services was a continuation the bank’s trail blazing initiatives in the Ghanaian banking industry.
Apart from the Cardless ATM withdrawal, the MD said the value added service allows customers of the Bank to pay their bills (utility), DSTV subscription fees and also purchase mobile recharge credit on their phone or for third parties.
The bank’s MD added that these newly added services which are powered on the e-Transact platform is aimed at creating branchless banking in Ghana which they perceive as the future of banking.
Head of Product Sales of UBA, Mr. Abu Yahaya who demonstrated how the service works said customer could send the card through their mobile phone using the UBA U-mobile platform, or at the ATM using the ATM card, as well as through the nearest UBA branch where the sender would have to fill a eRemit form.
After the sender completes the sending process the receiver of the cash will be notified of the transaction and will have to visit the nearest ATM to follow a laid out procedure where he would be asked to cue in an access code generated by the sender as well as the amount of money being received.
As a pacesetter in the industry, UBA has commenced operation of a branchless banking model at the Accra Mall christened the Accra Mall E- Village which is a purely cashless service outlet that provides numerous services such as bill payments and liquidation of funds transfer on cards.